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Vision

TO BE A LEADING GLOBAL ENGINEERING COMPANY FOCUSED ON PROVIDING TOTAL MANUFACTURING SOLUTIONS.

Mission

To establish ourselves as one of the world’s premier companies in the engineering field having global competitiveness.
To maintain market leadership in India through total customer satisfaction

BUSINESS TRANSACTED

HMT Machine Tools Limited provides total manufacturing solutions through its wide range of products (Machine Tools) and technical services.

SERVICES PROVIDED


Quality Products and Services.
Cost effective solutions to the customer.
Efficient after-sales-service through our Regional / Zonal offices.
Supply of spares required within a reasonable time.
Training to train the customer / his representatives on the utilization & maintenance of the product.

COMMITMENT

We shall
Strive continuously to assure you of highest standard of service
Strive to attain international standards to become globally competitive.
Acknowledge all correspondence from you within a reasonable time of its receipt
Adhere to the delivery schedules committed by us to you
Strictly adhere to the standards, specifications stipulated in ISO-9001
Always maintain the highest ethical standards in all our endeavors, business and economic activities
Always strive to achieve economy in all our products and services without compromising the quality standards
Always remain competitive through continuous improvement in our technology
Always be honest and transparent and would like to be seen as honest.
Implement all the policies and directives of Central Vigilance Commission..

EXPECTATIONS FROM CUSTOMER


Be prompt and reasonable.
Extend your cooperation in our entire endeavour.
Be fair, honest and transparent in dealings.
Provide detailed specifications.
Comply with the Service / Maintenance instructions and regular preventive maintenance schedule.
We shall work together to achieve the product to your satisfaction..

REACH US


At any of our 4 Regional Offices and 13 Zonal Offices. The addresses are given in Enclosure…

COMPLAINTS AND GRIEVANCES

COMPLAINTS AND GRIEVANCES

Complaints received are attended to immediately.
The customer can approach any of the Zonal / Regional office with the complaint / grievance.
In case the customer does not get satisfactory response from the Zonal / Regional office, he can write to :
The General Manager
Marketing & Customer Services
HMT Machine Tools Limited,
59, Bellary Road,
Bangalore – 560 032.
Phone : (080) 3338847
Fax : (080) 3337800
Email : [email protected]
: [email protected]

PLEASE NOTE:

Information given in this charter should not be considered as a legal document creating rights and obligations. It is for promoting better understanding between Customer and HMT.

Enclosure

LIST OF AREA OFFICES

Area Office Address Contact Person Telephone No.
STD Code Office
EASTERN REGION
Regional Headquarters: KOLKATA Zonal Offices : Jamshedpur

KOLKATA

31 Chowringhee Road KOLKATA 700 016
Email [email protected]
[email protected]

J. Patra General Marketing Manager

033

2226 7422
2217 1713
2216 1796
2217 8270

Jamshedpur

217-219 2nd Floor Ashiana Trade Centre,
Adityapur JAMSHEDPUR 831 013
Email: [email protected]
[email protected]

P.S. Nag Divisional Manager

0657

2200439
2200456

WESTERN REGION
Regional Headquarters : MUMBAI Zonal Officers : Ahmedabad Bhopal Jabalpur Nagpur Pune

MUMBAI

9/9A N.S. Patkar Marg MUMBAI 400 036
Email:[email protected]

P.C. Verma General Marketing Manager

022

2380 4827
2380 3078
2380 5901
2380 2740

Ahmedabad

No. 1 Karaka Building 
Ashram Road AHMEDABAD 380 009
Email: [email protected]

D. Chatterjee Divisional Manager

079

658 0602
658 5347
658 9028

Bhopal

E4/175 Arera Colony BHOPAL – 462 016
Email: [email protected]

Saket Chaturvedi Sr.Engineer

0755

466 846
465 408
466 220

Jabalpur

2116, Opp. Stadium VIP Gate, 
Wright Town JABALPUR 482 002
Email: [email protected]
[email protected]

S.K. Jharia Divisional Manager

0761

231 2173
240 7129
231 7779

Nagpur

Plot No. 46 2nd Floor 
Jeevan Chhaya Layout Swawalambi Nagar 
NAGPUR 440 022 
Email: [email protected]

P.K. Samal District Manager

0712

226 4511
224 4640

Pune

3025/8 Shreenidhi Chambers 
Senapati Bapat Marg PUNE 411 016
Email: [email protected]

P.Subramanyam Joint General Manager

020

565 8565
565 8565
565 8617

NORTHERN REGION
Regional Headquarters: NEW DELHI Zonal Offices: Chandigarh Kanpur
New Delhi Bharat Yuvak Bhavan No. 1 
Jai Singh Road NEW DELHI 110 001
Email: [email protected]
Mahendra Kumar General Manager 011 2336 4108 
2374 2343 
2336 2269
Chandigarh No. 34 Madhya Marg Sector-7C 
CHANDIGARH 160 019
R.K. Sharma Deputy Chief Engineer 0172 792 638 
795 525

 

Kanpur No. 46 Lakhanpur Housing Society, 
Vikas Nagar KANPUR 208 024 
Email: [email protected]
Sushant Das Divisional Manager 0512 580 631
580868
SOUTHERN REGION 
Regional Head Quarters: BANGALORE 
Zonal Offices: Chennai Coimbatore Hyderabad Tiruchirapally Vishakapatnam
BANGALORE HMT Bhavan No. 59 Bellary Road 
BANGALORE 560 032
Email:[email protected]
S.C Gupta General Marketing Manager 080 363 0904
333 0333
Chennai Prestige Point 33, Haddows Road
CHENNAI 600 006
Email:[email protected]
R.Jayapalan Joint General Manager 044 2825 7118
2827 5141
2827 5142
2827 3574
Coimbatore United India Building 7/291 
Avanashi Road COIMBATORE 641 018
Email: [email protected]
K.Vijayakumar Deputy General Manager 0422 221 2705
221 2239
Hyderabad Narsapur Road HYDERABAD 500 054
Email: [email protected]
P.M.Manoharan Joint General Manager 040 2317 6937
2308 5721
(Ext. 250)
2317 6946
Thiruchirapally 13/58 Madhuram Apts. Flat No. 
2 Ground Floor Ranganathapuram Officers’ 
Colony Puthur THIRUCHIRAPALLY 620 017
S. Srinivasan Senior Engineer 0431 279 1198

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